RentBOLD is an online service that allows people to rent to and from each other in a secure, easy-to-use and free market environment. RentBOLD's fundamental goal is to build communities of empowered renters. By renting, you make money, save money and strengthen your community.

RentBOLD provides step by step instructions to guide you through the entire process of listing items, requesting rentals, and accepting and managing rentals. Once you have created an account (there are no start-up, membership or termination fees), RentBOLD will keep you informed by system messages, email and text messages of rental activity that needs your input.

The following is an overview of how RentBOLD works.

(click to show)
How do I list an item?
  • Log into your RentBOLD account and go to 'My Items'.
  • Click 'Register Item', enter the name of the item and choose a category.
  • Upload images, specify the rental rate and security deposit, provide an item description etc.
  • Items can be activated, deactivated or deleted at any time.
  • Once an item has been activated, it is available to the public to view and to RentBOLD members to rent.
  • Listing items is free. List as many as you want.

How do I rent an item from another user?
  • Guests may browse for items at any time. Only RentBOLD members can request rentals.
  • Log into your RentBOLD account and go to 'Browse Items'.
  • Browse for the item of interest. Click its image to view rental information, availability, and to ask the owner questions about the item.
  • Click the 'Request Rental' button to specify rental dates, times and delivery options. If the item owner requires a security deposit, you will need to have enough funds in your RentBOLD account before a rental request can be submitted. Funds are added by credit or debit card. Security deposits remain in your account and are held by RentBOLD (not the item owner) until the rental is over. If there is no rental cost adjustment (damages, late fees etc.), security deposits can be used to pay for rentals when payment is requested via electronic invoice.
  • Submit the request. You will be provided the item owner's contact information and will receive confirmation by email and optional text messages once your request is accepted.
  • Once the request has been accepted, you will be provided a reference guide (Ten Steps To A Successful Rental) and a summary of the rental details. The reference guide can also be used to document rental modifications, existing damage and payment arrangements.
  • Go to 'My Rentals' to review and manage the rental. If you are responsible to travel to pick up or deliver the item, driving directions will be provided.
  • Once the item has been returned, payment can be made directly (cash, check etc.) or by electronic invoice. Electronic invoices are a safe, documented way to exchange funds through RentBOLD.

How do I accept a rental request?
  • You will be notified by email and optional text messages when a rental is requested of one of your items.
  • Log into your RentBOLD account and go to 'My Rentals'.
  • Buttons are provided to accept, negotiate or decline the rental.
  • Once you have accepted the request, you will be provided a reference guide (Ten Steps To A Successful Rental) and a summary of the rental details. The reference guide can also be used to document rental modifications, existing damage and payment arrangements.
  • Within the 'My Rentals' page you will find buttons for canceling rentals, sending messages to the other party, leaving feedback and asking for assistance from a RentBOLD representative.

How do I get paid?
  • When one of your items has been rented, you can arrange direct payment with the other party (cash, check etc.) or send the item user an electronic invoice. Electronic invoices are issued during rental finalization. To finalize a rental, go to 'My Rentals', select the rental and click the 'Finalize' button.
  • Funds in your RentBOLD account can be withdrawn at any time. To withdraw funds, log into your RentBOLD account and go to 'My Account', 'Financial', 'Withdraw Funds From My Account'. Within 5-10 business days a check will arrive by mail.


To understand what RentBOLD can do for you, please read the following typical rental scenario.

John bought a bounce house a few years ago for his daughter. She is now in high school and does not play with it. John considers his options; sell it, give it away, throw it away or just hang on to it until the grand kids are old enough to enjoy it? He decides to keep it.
 
One day, John hears about RentBOLD and realizes he could make money from his bounce house while kids in his community could use and enjoy it. John signs up for a RentBOLD account and registers his bounce house. He uploads pictures that he took with his digital camera and defines the rental terms that he is comfortable with.
 
Jane is looking for an inflatable bounce house for her son's upcoming birthday party. She has heard of RentBOLD and decides to visit the web site. She finds several bounce houses listed in her area. She reviews the profiles, ratings and feedback of the owners and chooses the one she likes best. She signs up, deposits enough money from her credit card into her RentBOLD account to cover the security deposit and requests the rental. RentBOLD automatically holds the security deposit and will release it as soon as the rental is over and the owner has been paid. She does not have a large enough vehicle to transport the bounce house so she requests that the owner drop it off when the rental begins and pick it up when the rental ends.
 
John receives an email from RentBOLD stating that Jane wants to rent his bounce house. He reviews Jane's profile. He sees that she is new to RentBOLD but decides that he is comfortable renting it to her. Her request states that she wants him to deliver the bounce house before the party begins and pick it up later that day when the party ends. He is willing to do it but his truck gets poor gas mileage. He negotiates the cost of the rental with her. He will deliver it and pick it up if she is willing to pay $15 extra to cover his fuel expenses.
 
Jane receives a text message on her cell phone (due to how she setup her notification preferences) informing her that John wants to participate in the rental but needs $15 to cover fuel costs. She is getting a great rate so she can afford it. She logs into her RentBOLD account and accepts his proposal. $1.00 in credit and/or funds are withdrawn from both of their accounts to pay RentBOLD's rental processing charge. The rental is now ready to proceed.
 
The day before the party, Jane gets another text message reminding her of the bounce house rental. She realizes that she does not know how to operate the bounce house and needs to ask John if he will show her how it works. She logs into her account to figure out how to contact him. He has set his anonymity preference to safeguard his phone number and email address. Jane uses RentBOLD's internal messaging system to send John a message asking him for help.
 
John receives an email from RentBOLD informing him of Jane's message. Her anonymity preference is set so that the John can view her phone number. He logs into RentBOLD, retrieves her number and calls her. He offers to setup and take down the bounce house for her. Jane is relieved.
 
The day of the party is at hand. John delivers the bounce house and sets it up. Jane inspects it and finds that it is in good condition. Both John and Jane have printed a copy of RentBOLD's 'Ten Steps To A Successful Rental' document. It helps guide them through the rental and allows them to record any unreported item defects or changes to the terms of the rental. They sign and date the document. John leaves and the party begins.
 
The party ends and John returns to pick up the bounce house. While taking it down, he notices a small tear that was not there when the rental began. He shows Jane and she realizes that one of her son's friends forgot to take off his shoes and probably caused the damage. She asks John how much it will cost to repair the tear. He tells her a $10 patch will fix it. She knows she is liable for the damages due to the user agreement she accepted when she signed up with RentBOLD. She agrees to pay him and looks for her checkbook. In the excitement of the party, she misplaced it. John tells her not to worry, he will send her the bill using RentBOLD's invoicing system.
 
John goes home and logs into his RentBOLD account. He finalizes the rental by reporting how it proceeded. He lets RentBOLD know that he has not yet been paid and that Jane owes him an additional $25 to cover his fuel expenses and damages. RentBOLD sends Jane an invoice for the amount of the rental and another for the extra $25.
 
Jane receives a text message informing her that she has received the bill for the rental. She logs into her RentBOLD account, deposits enough money from her credit card to cover the rental and pays the invoices. The funds are automatically moved from Jane's account to John's account and he receives a message from RentBOLD informing him that he has been paid. Now that the rental is over and John has been paid, Jane's security deposit is released. She is pleased with how the rental proceeded and indicates it when leaving feedback. John also thinks it went well and leaves positive feedback. The feedback is now available to other RentBOLD members to help them decide if they want to rent to or from either party.
 
Now that John has extra cash, he decides to withdraw some of it from his RentBOLD account to buy something nice for his daughter. He logs in and requests that the money be sent to him. A few days later a check from RentBOLD arrives in the mail.
 
During the entire rental process, their local RentBOLD representative, Alan, was available to help them if they had any problems that they could not solve on their own. Had Jane refused to pay for the damages, John could have requested assistance from RentBOLD. Alan would have contacted both parties and attempted to resolve the problem. Jane's security deposit would have been available to help ensure that the rental and damages were paid.

RentBOLD enables success stories like this to occur in communities all across the country. Take a look at what it costs to use RentBOLD and sign up today. If you are interested in becoming a RentBOLD representative, please visit the careers page.